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Terms & Conditions
*Terms & Conditions are subject to change, please refer to your Service Agreement for final & updated terms.*
Service Period
Arrival time is between 30-120 minutes before the service period begins, as stated in your rental package. If you would like us to arrive earlier, we offer idle time per hour or early setup may be available at an additional fee. Provider agrees to have a Photo Booth operational for a minimum of 90% during this period; occasionally, operations may need to be interrupted for maintenance of the Photo Booth (changing photo paper, adjusting camera, adjusting printer, etc).
Booking
All bookings require an initial deposit of $50 ( non-refundable ), the deposit will be applied towards the total cost of services, and secures your event date.
Payment
After making the initial deposit, the remaining total balance will be due before set up for your event, though you are more than welcome to make payments sooner. Failure to complete payment will result in cancellation of services. Any additional charges incurred during your event, are due by the end of the service period of your event. If the service period exceeds the original agreed upon service period, you will be charged for additional time at a rate of $75/hr., which will be billed in half hour increments. Payment for any overage in time MUST be paid before the additional hours are provided.
* Payments can be made via ( Cash & Zelle ) *
Rescheduling
Any request for a date, time, or location change must be made at least seven ( 7 ) days in advance of the original event date. Change is subject to photo booth availability and receipt of a new client contract. If there is no availability for the alternate date, time, or location, the initial deposit shall be forfeited and no photo booth services will be provided.
You are allowed one ( 1 ) complementary reschedule, afterwards you the client will be subject to a rescheduling fee of $25. Multiple reschedules require a $50 reschedule fee each time, with a maximum of three ( 3 ) reschedules before all payments shall be forfeited and no photo booth services will be provided. In the case that this occurs, you the client will have to create a new agreement where the retainer fee will be applied alongside a new client contract.
Reschedule fees may be waived if the circumstances fall under extreme circumstances or Force Majeure, which will be determined under the discretion of All Things Aguilar LLC.
Cancellations
Any cancellation occurring less than two ( 2 ) days prior to the event date shall forfeit all payments received upon our discretion and no photo booth services will be provided.
Weather Changes
Weather accommodations must be communicated between the parties and fulfilled by you the client before our arrival to avoid the result of all payments being forfeited and the event services being canceled.
In the event that your event faces unforeseen issues, such as strong winds, rain, or similar conditions, then you must ensure adequate indoor space and appropriate protection for the photo booth. Failure to do so may result in our decision to cancel the event to prevent equipment damage. Should we need to cancel for these reasons, you the client are entitled to one (1) complimentary reschedule, if not, any payments made beyond the retainer fee will be refunded.
In the event that we determine the weather to be adverse and unsafe during the event, we reserve the right to cease operations to ensure the safety of the equipment, guests, and attendees. In such cases, refunds will be determined under the discretion of All Things Aguilar LLC.
Sickness, Illness, or Death
If you the client or event guests are unable to proceed with the event due to illness, death, or sickness, please notify us as soon as possible. We are extremely understanding and reasonable efforts to accommodate rescheduling will be provided.
*Subject to availability*
Force Majeure
Neither All Things Aguilar LLC nor you the client shall be held responsible or liable if the fulfillment of any terms or provisions of this Agreement are delayed or prevented by revolutions or other disorders, wars, acts of enemies, fires, floods, hurricanes, acts of God, or without limiting the foregoing by any other cause not within the control of the party whose performance is interfered with, and which by the exercise of reasonable diligence, the party is unable to prevent, whether of the class of causes enumerated before or not. In the event that such events contemplated by this paragraph occur, you the client will be given one (1) complimentary reschedule, if not, any payments made beyond the retainer fee will be refunded.
Damages to Equipment
Client acknowledges that they shall be responsible for any damage or loss to the Provider’s Equipment caused by any malicious intent, theft or gross negligence by the Client, invitees, guests, affiliates, friends, family members, or any other person hired by the Client in connection with the event. Damages will be billed to Client in full or in part for the cost of any repairs or replacement, including insurance deductibles and may be up to 10 times the original rental cost. As such and for liability purposes, children under age of 13 must be accompanied by an adult. Moreover, we reserve the right to decline events held outdoors without shade or cover due to equipment damages caused by heat and/or rain.
Limit of Liability
In the unlikely event that your selected booth is no longer available due to unforeseen circumstances, we will make every effort to secure a replacement rental company. If the situation should occur and a suitable replacement is not found, responsibility and liability is limited to the return of all payments received for the event. In cases where only the printer becomes faulty, the photo sessions will continue without the prints. Client will then have a choice between receiving copies of all the strips/prints via mail within 30 days. In the unforeseen event that all of the equipment becomes faulty or provider is unable to render services, liability is limited to the return of payments received for the amount of time not serviced calculated by half hour increments.
Privacy Policy
We have the utmost respect for our customers’ privacy. In no way will we violate this philosophy. We will not release any information gathered about our customers. Any privacy concerns should be directed to connect@allthingsaguilar.com; we take all privacy concerns very seriously and will respond appropriately and quickly. Our customers have been our number one priority and will continue to be our first priority in the future.
Space
Requirements
Client is responsible for arrangement of appropriate accommodations for the Photo Booth at event’s venue. Client is also responsible for ensuring power is available within 10-15 ft from the Photo Booth placement. (Standard electrical outlet: 110V, 5 amps, 3 prong outlet).The general recommended minimum space that we require for our photo booth, backdrops, and equipment is 10ft (L) x10ft (W) x 10ft (H).
If your event is outdoors during the day, a covered area is required.If outdoors at night, a cover is highly recommended and may be required depending on season/weather forecast.If covered area is unavailable, we are able to provide a canopy for an additional fee of $25.Please note, if the weather becomes unfavorable, the booth will be disengaged and services will be deemed rendered. If your rental includes a backdrop, it must be placed against a wall or vertical surface as a safety precaution. If these requirements are not met or willfully bypassed, the client assumes all financial and legal responsibility caused to or by event guests and for any equipment damage.
Any delays in set up, due to you or your guests (i.e: area not cleared to set up booth), will not result in extra time added to the event and could potentially cut into the service time of the event.
Power Requirements
Our Photo Booth requires a standard electrical outlet: 110V, 5 amps, 3 prong outlet. Cable management works best if the outlet is 10 -15 Feet from the photo booth.
If you cannot provide the necessary power, please notify us at least fourteen ( 14 ) days in advance of the event date, and we can supply a certified generator as a power source for an additional fee of $100.
* We do not allow client provided generators as a power source. *
Internet / Wifi
Requirements
In order for our booth to properly work, you the client must provide, or guarantee, a venue internet/WIFI connection of at least (1MB). We are not responsible for insufficient social media features below the required internet speed. Without proper internet/WIFI, we cannot guarantee the immediate delivery of photos.
If internet/WIFI connection can not be established, we will continue sessions and upload once connection is secure and/or within 24-48 hours of event.We can also provide optional hotspots for an additional fee of $25 to avoid the delay of photo delivery. Keep in mind that even with hotspots, service is not always guaranteed
( typically an issue for rural areas ).
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